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InsuranceIsland has pioneered in to
Insurance BPO services for the US & European insurance
industry using our global delivery model.
With a strong blend of
licensed insurance agents, former insurance executives,
underwriters and actuaries we stand unique in delivering
industry best practice solutions to our customers.
Our solutions are geared
to reduce your Combined Operating Ratio (COR) and transfer
your fixed cost in to variable component gaining
tremendous operating efficiency.
InsuranceIsland has built a reputation on delivering
value-added services for insurance carriers and agencies
while incorporating unparalleled optimization in the
insurance marketplace. InsuranceIsland has been providing
consulting services for over a decade and the founders of
InsuranceIsland have worked at various levels in the
insurance industry. In addition, there are over 100 staff
analysts and licensed agents with significant experience
in Agency Operations, Underwriting, Risk Management,
Rating and Tracking.
Insurance
companies across the world are looking at ways to reduce
cost and improve the quality of service to their customers
and marketing business partners. Having reached a
saturation point in effective cost management, most are
now changing the way in which some of their business
processes are managed by outsourcing processes.
Recognizing
this trend, InsuranceIsland has pioneered the outsourcing
of business processes in the insurance industry. Our track
record for completing large-scale and complex transactions
underscores our commitment to provide ‘world-class
service’ through continuous process improvements in a cost
effective manner. Our focus on quality allows us to
streamline processes, decrease turnaround time, and reduce
costs, thereby increasing productivity and profitability
for our clients.
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Differentiators for
InsuranceIsland BPO Services
Domain Expertise in
Insurance
Being a
leader in the insurance applications development business
as well as operating several insurance agencies in the
United States, InsuranceIsland has a deep understanding of
the complex relationships between insurance processes.
Applications developed by InsuranceIsland are used by some
of the insurance powerhouses such as Allstate, Titan, and
Bristol West, to name a few.
Strong Compliance and
Controllership
Since we
understand insurance regulations and the need for strict
adherence to norms, we have a dedicated compliance and
legal team that supports insurance processes in
InsuranceIsland. Our agents as well as our workforce in
India comply with all regulations and norms in the United
States.
Robust Training Program
InsuranceIsland recognizes the need for a detailed
training program for its workforce in order to execute
complex insurance transactions with utmost efficiency; our
insurance agents have been trained in the United States
for obtaining their licenses. In addition, the company
founders have frequent training sessions with the
workforce to ensure that they have full knowledge of the
insurance subject matter.
Our Facilities
Our
facility in Cleveland, OH has over 6000 sq. ft. of space
with a data center that boasts cutting edge technology for
providing support to our customers. Our Washington, DC
location provides corporate sales support and our facility
in Chennai, India is comprised of people trained in
insurance underwriting, agency management, and policy
management, thereby adding to our global delivery model.
Our training center, InsUniversity, provides training to
BPO aspirant candidates; InsUniversity instructors are
insurance agents and insurance domain experts from the
United States.
India Advantage
>>Highly
skilled, English-speaking workforce
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